Wavy Design Ceramic Candlestick Decoration Holder Sculpture

We work exclusively with trusted and established carriers to ensure secure delivery, full tracking, and shipment insurance. Depending on your location and order size, deliveries are handled by Royal Mail, DPD, or equivalent international partners.

Our estimated delivery timeframe is 6–9 business days, including both handling and transit:

• Order processing & dispatch: 1–2 business days
  
• Transit time: approximately 5–7 business days
  

All delivery times are expressed in business days (Monday to Friday, excluding weekends and public holidays) and may be influenced by each carrier’s daily cut-off time and warehouse processing schedules.

Once your order has been dispatched, you will receive a tracking number by email, allowing you to follow your delivery step by step until it reaches your door.

Please note: Delivery timeframes are estimates and may occasionally vary due to external factors such as weather conditions, customs procedures, or transportation delays.

For full details, please refer to our Shipping Policy.

Returns & Refunds

Your satisfaction matters to us. We want every Civaro piece to integrate seamlessly into your home — and if it doesn’t meet your expectations, we’re here to help.

• Returns can be requested within 30 days of receiving your order, subject to approval in accordance with our return policy.
  
• If your item arrives damaged, defective, or with a fault, you have 30 days from delivery to report the issue. We recommend contacting us as soon as possible so we can resolve the matter quickly and efficiently.
  
• Once a return is approved, our team will guide you clearly through the next steps.
  

For full terms and conditions, please see our Return & Refund Policy.